Clarity before commitment

Questions you may be thinking—but have not asked yet.

The service should feel as clear as the concept itself. These answers explain the process, limitations and what you can realistically expect.

No. Improving what you already have is the foundation of the service. We may suggest optional accessories, lighting, textiles or colour changes, but the concept begins with your existing room and the pieces you want to keep.

No. We create non-structural atmosphere concepts through lighting, colour and texture. We do not produce architectural, engineering, electrical or construction drawings; manage contractors; obtain permits; or supervise installation. Safety-critical work must be assessed and completed by qualified local professionals.

AI is a visual rendering tool. It helps us show atmosphere changes quickly and from multiple views. The listening, concept, mood selection, interpretation, creative direction and response to your feedback remain human-led. Renderings are illustrative, not technical construction documents or exact product photographs.

That is completely acceptable. Tell us how the room is used, what currently feels wrong and how you want to feel there. We can guide you toward Calm, Warm, Focus or Elegant—or a considered blend of two directions.

After your initial enquiry, we reply personally by email with simple instructions for the photographs we need. Images are not uploaded through this website or any file-upload platform. After your individual project is completed, the photographs are deleted.

One revision round is one consolidated set of feedback submitted after reviewing a concept delivery. To use revisions effectively, collect all requested changes into a single message. A new room, new mood or major change of the agreed scope may require a separate quote.

Renderings communicate direction, proportion and atmosphere, but are not a guarantee of an identical physical result. Screens display colour differently; paint, fabric and light vary in real conditions; and AI may simplify details. Always test paint and lighting in the actual room before purchasing or installing.

No. Packages cover digital concept work and the listed guidance. Products, shipping, trades, installation and third-party professional fees are separate. Premium includes a curated object list, but availability and prices can change by country and retailer.

Yes, through the Premium package. The rooms included, number of views, priorities and delivery sequence are confirmed in writing before the project begins so both sides understand the scope.

Timing depends on package size, image quality, current availability and how quickly feedback is returned. You will receive an estimated schedule before confirming the project. Revision rounds and additional information requests can extend the timeline.

Yes. The process is 100% online. Recommendations are adapted to the information you provide, but local electrical standards, paint systems, product names and availability differ, so qualified local advice is required where relevant.

Choose Basic to explore one visual idea. Choose Standard for multiple room views plus actionable light, colour and texture detail. Choose Premium for several rooms, close consultation and a connected whole-home direction. If you are uncertain, contact us and describe the project; we will recommend the smallest package that genuinely fits.

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